Refund and Returns Policy

Embroidery Design Hub refund and returns policy

Overview

Please read description carefully before purchasing. Due to the digital nature of the files, refunds are not permitted.

I don’t accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Refunds

  1. Inability to Return the Product: When a customer purchases a digital product, they often gain immediate access to the files or services. Refunding such a product can be challenging because the customer may have already utilized or accessed the content.
  2. Potential for Abuse: There is a risk of abuse of the refund system for digital goods. Some individuals might download files or use information and then request a refund, even after having benefited from the service.
  3. Fraud Prevention: Providers of digital goods are actively combating fraud, and refunding money for digital products may be restricted to prevent fraudulent activities.
  4. Seller’s Refund Policy: Each seller of digital goods may have a unique refund policy. Some may offer refunds in specific cases, such as technical issues with the product, while others may not provide refunds at all.
  5. Legal Considerations: Laws regarding digital goods refunds can vary across different countries, affecting the ability to offer refunds.

When purchasing digital goods, it is important for consumers to carefully review the seller’s refund policies before making a purchase. Being aware of these policies can help manage expectations regarding refunds for digital products.

Need help?

Contact us for questions related to refunds and returns.